Yes fortunately my experience wasnt as bad as yours Ettore i can sympathise, the bikes i had were either flat battery or a very loose seat (which you can report on app), another didnt unlock as expected at Didcot station – i did talk to a donkey republic rep who said the bike company bainton is responsible and aware of the status of the bikes and should act accordingly. I did have one successful e-bike ride but that was it. I’m not going to use them on a regular basis which is a shame really.